Organization Development (OD) is a process of planned, systemic change in an organization’s culture, structure, and processes to improve organizational effectiveness and achieve the organization’s goals. It is a field of practice that is concerned with improving the functioning of organizations and their ability to adapt to changing environments.
The main objectives of OD are to increase an organization’s effectiveness, productivity, and quality of work life for its employees. OD focuses on improving the organization’s ability to solve problems, make decisions, and manage change. The process typically involves the following steps:
Diagnosis
The OD practitioner conducts a thorough diagnosis of the organization’s systems, culture, and processes to identify areas that need improvement.
Intervention
The OD practitioner designs and implements interventions to address the identified issues, which may include changes to organizational structure, processes, and/or culture.
Evaluation
The effectiveness of the interventions is evaluated to determine whether they have achieved their intended outcomes.
Feedback
The results of the evaluation are provided to the organization’s leadership, and recommendations are made for further improvement.
OD interventions can take many forms, including team-building, leadership development, process improvement, and cultural change initiatives. OD practitioners may use a variety of tools and techniques, such as surveys, focus groups, and action research, to gather data and facilitate change.
Overall, OD is a systematic and collaborative approach to organizational change that aims to improve organizational effectiveness, employee satisfaction, and adaptability to change.
Assessment Centre
Assessment centres are increasingly being used to assess readiness of managers and leaders to step up to the next level.
This certification program enables participants to:
- Create a Competency Framework.
- Create assessment tools.
- Conduct a Behavioural Event Interview.
- Assess using the Observe, Record, Classify and Evaluate (ORCE) method.
- Provide effective and appropriate feedback.
- Create a Development Plan.